Internal I.T. vs External I.T.

Internal I.T. vs External I.T.

There has been a hot debate over whether or not businesses should use agencies for I.T. services. Primarily, the argument always boils down to the scale of business. Granted, the two can and do often coexist. But business owners will often ask themselves, is this entirely necessary?

And the answer is, it depends. As usual.

However, the question could be rephrased to better understand everything that is associated with such a decision. Let’s go through the steps of what a proactive I.T. department should be doing in order to better understand what the answer should be.

1. Supportive Roles

Both internal and external I.T. departments can fulfill this supportive role. Or should be able to. The advantages of an internal I.T. department may be understanding the network framework quicker than an external I.T. agency. The flip side to that point is that managed I.T. service providers typically work with many different industries to provide timely, efficient, service. These type of experts are often more well-rounded and have experience not only working with a network such as your business but also may be able to provide insight into what might work better. This is not to say that it’s entirely necessary to eradicate an internal I.T. department. But it’s always important to get external viewpoints to better optimize your internal system.

2. Knowledge Base

A good I.T. employee will have their certifications in place, will prevent problematic circumstances, and provide consistent reports on network improvements or security flaws. But it’s important to realize that not one, singular, person can realistically know everything that needs to be fixed until it eventually pops up which can drastically hurt your business. Is it that employee’s fault? Of course not! But this is the advantage to having an external I.T. team working with your business. These agency I.T. teams offer a diverse amount of experience and from differing backgrounds to provide a very well-rounded analysis of network threats.

3. Cost

It’s costly for business owners (especially small business owners) to employ a full team of I.T professionals to meet their network needs. This is where the clear winner is the agency or managed I.T. professional services. Typically, managed I.T. professionals get called into the picture when it’s an emergency. This is often the issue with managed I.T. services and why they’re usually expensive. But in the long-run, managed I.T. companies such as ETV Software will offer retainer plans to reduce the initial onset of expenses, even including the ability to have rollover hours at a flat monthly fee. For the cost of 1 employee at 2 weeks of pay, retainer plans allow businesses to have a cheaper alternative than hiring an extra employee – with the added bonus of having a full-service team of professionals at just a phone call away.

At the end of the day, there’s no clear winner. There are benefits to both. And there can be an enormous amount of benefits when both are working in conjunction with each other. As with the rest of the market, it’s all about what your business demands. However, we’re of the persuasion that managed I.T. agencies can provide the most bang for your buck.

Written by Christian Cauthen


Malware And Its Impact On Your Business

Malware is a tiny risk with a giant impact on small businesses...

One thing that is sure to put your business on halt is being attacked on a technological level. Our businesses today rely more and more on the internet to survive and flourish. If you lose your data, your inventory, your customer information, this could be a turning point for your company, but not in a good way. This is a never-ending threat because just like our useful technology, the tactics of criminals continue to gain sophistication. More and more organizations are becoming a target; from small and new companies to the federal government. No one is immune to losing their data, money and even reputation on the internet today. It's not a matter of IF it's going to happen, its WHEN, and more importantly how you handle that situation if you let your companies data become susceptible to threats. Not only are small businesses at risk, but larger businesses often become a target. Interestingly enough, some of the top targets for cyber attacks are financial services, information and communications technology, manufacturing, retail, and professional services. According to the 2018 IBM X-Force Threat Intelligence Index, a data breach in 2017 ended up costing the businesses affected an average of $3.7 million.

Other organizations that are often affected by malware are state capitals and local governments. The fact of the matter is that cybercrime is everywhere. This may all be a daunting realization if you are a new business, or even an older business just now beginning to take the step to better security. If you ever need assistance in improving your security or getting rid of an attack that has already happened. give us a call or check out our website for more information!

https://www.etvsoftware.com/data-and-network-security/


Need a way to grow your business and streamline your process?

It's a great time to have your own business. Each year reveals an ever-growing plethora of applications and technologies designed specifically for new or small businesses. Here are three apps that can help!

Ever find yourself getting lost or distracted on your current go-to social media platform when trying to share moments with friends or colleagues? If so, the Capsure app will be perfect for you. It's an ad-free app that allows users to selectively organize their memories, ideas, and conversations.

An entrepreneur favorite is Google Keep. This app allows you to record, edit, share and even collaborate on any device at all times. With this app, teams will find it much easier to break down ideas and create action plans.

Our last app is Mixmax; if your business is always scheduling meetings this app is what you need. This is an email too that allows for quick scheduling at the click of a button. It also allows for easier follow-up decisions by showing you when the message was read.

These apps are all free with an optional upgrade!

Find out more about these apps here


NASA has just reached its 60-year mark!

 

 

 

 

 

 

 

 

With the direction the organization is planning on taking; it looks like they are well on their way to having another prolific 60 years ahead of them. NASA plans to incorporate more commercial services into their programs. This is in efforts to create new technologies and markets that have never been offered before. This will enable small companies to provide NASA services such as launch and landing platforms. This new process hopes to free up department workload so that more cutting edge pursuits can be put on the agenda.

We here at ETV Software are AMAZED by everything they've said is on the horizon...

Read more here: https://www.cnet.com/…/nasa-turns-60-and-its-reinventing-i…/